संदेश

अप्रैल, 2014 की पोस्ट दिखाई जा रही हैं

Divorcing Calcutta Telephones; a spoilt-child of BSNL

चित्र
After a long association with Calcutta Telephones finally I have decided to severe our relationship. I took quit e long time to make up my mind. You know why? I too for a short period of time; had a chance to serve with them. Days were different; STD was yet to come, only old telephone exchanges, with operators to connect your calls; were there in the smaller towns. Of course in Kolkata and at other bigger towns, telephones with dialing facilities were available. Breakdowns and cross connections were frequent.  Cross connections leading to more passionate relationships depicted in many stories those days. Unthinkable now; isn’t it? Now at the time of cellular phones, smart phones, iPhones and all, still I had a land line connection courtesy Calcutta Telephones, BSNL. The mistake I did, I trusted them and availed there broadband service too. Sometime I think it was a mistake I did; being allured by their phone plus broadband combine connection at a cheaper rate. Initially for few

Courier Service "GATI" or " DURGATI" !

चित्र
Courier Service in India  is one of the few industries that plays great role in our life these  days.  Most of us rely more on them than our age old postal system. The very thought of Post Office remind us, long ques, closed counter and the worst was the time you waste for trivial  postal business. Now postal service also have improved raising their  tariff and little  efficiency. Though still they are far away from the quality of service the consumers deserve.  In it's bliss that Indian consumers are still in dark about what does 'quality service' mean!  So, rarely one questions why his mail that was supposed to be delivered within certain  hours; delayed by few days! Even if one raise question, they are never answered. Obviously  Indian legal system, consumer court advertise "Jago Grahak" but never encourage one to   really 'Jago'. Thousand of cases related to consumer matters lying pending all over our  country and our state  West Bengal merits s