Bengal Hyundai, Sevice Center at Manicktala and Bazaz Allianze


Hyundai; makes good cars. When I made up my mind to buy a car since it’s more a necessity now than luxury; given to the city’s poor transport condition and my advanced age. Now with globalization came the hordes of car makers and they all claim to make the best. I turned to web reviews and found most of the buyers of Hyundai were satisfied at least with the car and its durability. So my choice was Hyundai. I went to Kolkata's renowned Hyundai car dealer, Bengal Hyundai at their Park Street show room. They were cooperative and seemed to offer the best price ( although I did not compare with any other), I bought the smallest model SANTRO. The car was good , driving offered a pleasant experience, it's cooling system is excellent. Being small maneuvering was easy and quite befitting in city's congested traffic condition.

But the problem cropped with the free servicing; the Bengal Hyundai's sales persons recommended Bazaz Allianz for car insurer; I agreed. But with two dents ,When I took the car for serve cum repairing to their Tiljola Service Station; they said two dents of the car must have taken place on two occasions; so only one can of them can be covered with insurance coverage! I failed to justify such logic, first of all two dents created on one or two occasions (accidents); how should that matter! So far settling insurance claim is concerned; since the insurance covers the whole body of the car. Such limitations was never told or explained by anyone to us at the time of selling insurance! Anyway I had to give in to their suggestive direction; as there was barely any scope to defend my claims. When I took the car for servicing , no insurance official was present. Some one at the service Center took my statement and insisted on his version to state for settling the claim! I helplessly agreed , simply to avoid the embarrassment. Anyway I vowed not to insure my car anymore with Bazaz Allianze.

Next time for the second servicing I thought why not to try Bengal Hyundai's other Servicing Center at Manicktala, Kolkata. This service center is near to my residence as well. I rang them up at about 3.30 pm on a Sunday , keeping in my mind they are open 24X7 fro 365 days. But their land line numbers rang , none picked them up. There was one cellular number I tried that. Someone talked, I explained my position and informed him I am sending my car with an hour or two. I sent my car there but at around 5 pm , my son rang me up ,he was in front of the closed Service Center at Manicktala, Kolkata. I rang to the same mobile number, it was switched off!

Latter I thanked God for not sending the car there as I read this review about them >.............


December 11, 2009
Very bad experience with Maniktala (Bagmari) service center, they even change good parts of car with old and bad ones, and damage the cars. People handle the cars just badly.
If you give your car to fix some problem, they will fix and charge you, acceptable, but will gift you with some other new problems in your car.
The car washer is their person to garage the car, so you can think off........ really felt bad. HYUNDAI definately makes good cars, but service so dissapointing..sad on this




टिप्पणियाँ

  1. Doris Dimaggio30 दिसंबर 2012 को 5:37 pm बजे

    Thanks Hyundai for being a pioneer of development. It’s good news for all west Bengal people. Now service can be get quickly calling to call centers for those stores.

    Doris Dimaggio
    new jersey call center

    जवाब देंहटाएं

एक टिप्पणी भेजें

इस ब्लॉग से लोकप्रिय पोस्ट

At last I could talk to my Father !!

His face was as fresh as it used to be on any other morning after shave. Only difference it was dry not wet as usually face looks after shaving. The eyes were closed, the lips bore faint smile; as if he was enjoying a dream during his sleep. A close look would reveal; no, it was not freshly shaved countenance; the tiny gray hairs shoot out all over the face; as they look in the evening; long after you shave in the morning. Why the shaving is so important! Well no one ever remembers seeing him unshaved even if when he used to be sick for long time. That was he; my father; lying on the stretcher mounted on a vehicle that carries dead. This was his last journey on wheels. He preferred bicycle and was very fond of paddling up and down to the Railway factory where he worked for more than 35 years. I felt he would have been happy, could I arrange a cycle rickshaw for his last ride. In a city like Kolkata, you know it was difficult to arrange or in that matter it would been very difficult to
और पढ़ें

Shopping Malls; new destination of middle-class

चित्र
Recently there is lots of hue and cry over government’s decision clearing FDI retailer’s passage to open their shops in India. Government claims this will change our economy taking drastic turn. The farmers will be more gainer and so we, the consumers. Lots of jobs will be created in retail sectors. As they may erase our age -old clan of middlemen. Their direct marketing bypassing middlemen will help farmers get better price for what they grow and consumers get better what they buy. However the antagonists claim; things will go far worse as they will enjoy monopoly and rule the market as they wish. Now for us the situation is just wait and watch. After all we have no choice. Big retailers or shopping malls are common sight these days everywhere. Middle class with more surplus funds in their pockets now have become great consumers. Visiting any malls would testify this fact. The consumers; whom we usually find with tough bargaining spirit in local shops; move on the floor
और पढ़ें

Alternative Ivestment Blog

The world of finance is becoming more and more complex and critical. Ordinary investors are worst hit during market meltdown and even they lose mostly during usual ups and downs of market condition. So, they should know what to look before they leap or invest. Here I am going to tell my readers about a site that offers free alternative investment education. Since it is free, do not under value it. In fact, I think it offers invaluable lessons on investments. Besides conventional investments like investing in stocks on delivery basis, there are other lucrative avenues too. In this site, you get to know about forex investment or Managed Forex . As you buy equity shares from the stock market, there is Private Placement of stocks too. You learn to recognize which one to go for and when. About Managed Futures , another speculative investment avenue is illustrated with video lessons. Just log into the site, learn the art of investments, and become investment guru.
और पढ़ें