Products & Service Reviews

Vast Indian consumer market is target of all global players; the recent player in the mobile and accessorizes market is LAVA. There is not dearth promoting partners of their dubious products; one such is MTS,  a  brand well known in ISP sector. They are marketing their 3G wifi internet service and that comes with LAVA dongles, made in China. We know Chinese foods are good but their goods are exactly otherwise. A dongle that came with MTS 3G wifi service has really is an eye opener for me. How these companies  operate in our country taking full advantage of teeth-less consumer laws.  LAVA dongle did not last for more than two months. It was under warranty. But who cares, they seem to take time eternal to replace it. One of their Service Center in Kolkata is really their perfect match. Ring them up; after a long trial you may hear hello from that end and the reply is limited , our sir is busy or not available , please ring up ...

After a long association with Calcutta Telephones finally I have decided to severe our relationship. I took quit e long time to make up my mind. You know why? I too for a short period of time; had a chance to serve with them. Days were different; STD was yet to come, only old telephone exchanges, with operators to connect your calls; were there in the smaller towns. Of course in Kolkata and at other bigger towns, telephones with dialing facilities were available. Breakdowns and cross connections were frequent.  Cross connections leading to more passionate relationships depicted in many stories those days. Unthinkable now; isn’t it? Now at the time of cellular phones, smart phones, iPhones and all, still I had a land line connection courtesy Calcutta Telephones, BSNL. The mistake I did, I trusted them and availed there broadband service too. Sometime I think it was a mistake I did; being allured by their phone plus broadband combine connection at a cheaper rate. Initially for ...

Courier Service in India  is one of the few industries that plays great role in our life these  days.  Most of us rely more on them than our age old postal system. The very thought of Post Office remind us, long ques, closed counter and the worst was the time you waste for trivial  postal business. Now postal service also have improved raising their  tariff and little  efficiency. Though still they are far away from the quality of service the consumers deserve.  In it's bliss that Indian consumers are still in dark about what does 'quality service' mean!  So, rarely one questions why his mail that was supposed to be delivered within certain  hours; delayed by few days! Even if one raise question, they are never answered. Obviously  Indian legal system, consumer court advertise "Jago Grahak" but never encourage one to   really 'Jago'. Thousand of cases related to consumer matters lying pending all over our  country a...